Learn how to increase collaboration and facilitate teamwork to resolve problems that must be handled outside your Accounts Receivables department.
Most SAP implementations do not provide a means to manage Credit, Collections and Chargebacks across the enterprise. Accounts Receivables is a customer facing role that can be leveraged to increase customer satisfaction, and gather data that supports lean six sigma quality initiatives.
Join us on Wednesday, August 26th, as Cforia Software shares a business improvement process that will help your company facilitate its receivables collaboration.
Attend this webinar to learn methods for and benefits of maximizing collaboration between AR and other departments.
- Provide a means for collectors to change roles the second
they hear that a customer is not paying “because”. - Escalate problems to outside stake holders.
- Assure that delegated issues are resolved.
- Use root-cause analysis to avoid preventable chargebacks
through process change.
- Effective use of metrics to drive positive changes.
- Improve Business Process Outsourcer (BPO) customer
service and problem resolution.
A practical demonstration will show how Automation Tools can help your receivables department reach increased levels of collaboration.
