Credit, Collection, Chargeback and Cash Application Management

My manager recently asked me to deal with a Cforia supplier issue that he was stymied with.  He seemed to be stuck in a loop where he received a Dunning call or email every two to three days over the past fourteen months.

Here are the facts behind how this loop was created.  During May of [...]

Most SAP implementations do not provide a means to manage Credit, Collections and Chargebacks across the enterprise. Accounts Receivables is a customer facing role that can be leveraged to increase customer satisfaction, and gather data that supports lean six sigma quality initiatives.