Cforia Software and Dorman Products
“Cforia helps us improve our clean receivable collections by driving out time spent on routine calls. This in turn allows us to spend more itme with disputes and deductions (dirty A/R) which require more direct interaction and collaboration with other groups like sales and operations, and of course the customer. The categorization of deductions by type is a huge win for us as it provides peak visibility and reporting on all “dirty” items. We used to spend a lot of time just organizing the A/R into clean and dirty from our ERP systems. Cforia’s clean and dirty tracking finds and prioritizes them for us.”
Director Financial Services
Case Study Overview
Dorman Products, Inc. supplies automotive replacement parts, fasteners, and service line products primarily for the automotive aftermarket and mass merchandise markets. The company offers approximately 133,000 products under the OE Solutions, HELP!, TECHoice, AutoGrade, Conduct-Tite!, FirstStop, Symmetry, Renew, and HD Solutions brand names through automotive aftermarket retailers; national, regional, and local warehouse distributors; specialty markets; and salvage yards in the United States, Canada, Europe, Mexico, the Middle East and Asia.