Creating Single View of Cash Across Global Finance Operations

One of the highest-ranked changes anticipated for this year is “redeploying capacity” and “developing and implementing finance KPIs and information/reporting strategies.” Clients are telling us the same things. As the average weighted cost of capital (WCC) increases, corresponding to the increases in the cost of available funds (lending rates), they are more keenly focused on seven specific working capital strategies.

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Crisis Driven Headcount Management, Moving from Reactive to Proactive Order to Cash

The single biggest complaint we hear from finance professionals responsible for Credit, Collections and Disputes Resolution, is that their teams are already too busy to completely cover even the current C&C workload, let alone support ongoing business volume increases without head-count growth.

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Unlike fine wine, Deductions do not grow better with age…

Without accurate and easily retrievable data, there is often a great deal of confusion and conflicting information related to how Deductions are processed and treated. Download this whitepaper to learn how you can make significant improvements in how you manage your Deductions and Disputes.

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Customer Data Harmonization or Single View of Customer Truth

Today more and more finance departments are employing Six-Sigma and Lean Processes to improve everything from new customer onboarding to internal collaboration for dispute resolutions, in both local and geographically dispersed global financial shared service center (FSSC) operations. But, in order to be successful, they all need complete and accurate OTC data.

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Top 10 Best Practices in Order to Cash (OTC) Project Management

This CRF article is Part 1 of a 5 Part Series focused on the Top 10 Best Practices in Order to Cash Project Management. The findings in this article are a compilation of data points observed over fourteen years and 200 enterprise OTC implementations. These companies are managing over $240 billion in open Accounts Receivable (A/R) portfolios today and taking advantage of many of the best practices observed and described herein.

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The More Things Change: OTC Best Practices in a Financial Shared Service Center (FSSC) Environment

When considering the critical path focus areas for optimizing order to cash results in a SSO or FSSC environment, you have to be able to measure and control five (5) critical areas for unlocking working capital in Accounts Receivable.

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