Cforia Software and Sennheiser
“Cforia Software conservatively doubled the call volume of our collectors while prioritizing to assure that every customer who needs to be called gets contacted. This has resulted in Sennheiser decreasing greater than 30 days past due receivables from 11.1% to under 1% during a period where we increased sales by 30%. We achieved these excellent results without increasing headcount.”
Case Study Overview
Sennheiser Electronic Corporation (SEC) is the U.S. and Latin American wholly-owned subsidiary, with headquarters in Old Lyme, Connecticut. SEC represents all Sennheiser products in the United States. It distributes a variety of other premium pro audio lines, including Neumann Microphones, and K-Array Speakers. Our commitment to the world of audio is simple: we offer products that provide the finest combination of performance and value available anywhere, and back them up with superlative service.