Customer Self-Service Portal
24/7 Global Self-Service
Reduce the Time Cycle of Order-to-Cash
Give your customers the ability to pay online and eliminate the number of touches your collections team performs throughout the work day so they can focus on higher priority tasks.
Credit Processor Integration
Integrate with all local and global transaction processors and multiple card payment processors
Secure, Same Day Settlement
Flexible Payment Options
Give your customers the ability to pay their invoices via ACH or credit card directly online across multiple languages and currencies.
Online Dispute Management
24/7 Global Support
Customers can access the payment portal 24 hours a day, 7 days a week to pay their invoices, view payment history, and reprint invoices.
Cforia’s Customer Self-Service Portal is integrated with their workbench. With our former product, we would have had to buy another company’s portal and integrate with our collections system – simply not cost effective. When customers pay online, those invoices are tagged with a promise date in MC2 – no more dunning customers that have paid us. It is our goal to be as seamless as possible with customers we do business with and Cforia enables us to meet our commitment to our customers.
James Sarkkinen |
Reduce DSO, Improve Customer Service
Get paid faster with more ways to pay.
Give your customers more options when it comes to how they view, pay, dispute, and reprint their invoices through the Cforia.autonomy Customer Self-Service Portal. As a business, the ability to offer your customers access to pay online 24/7 ensures customer satisfaction, reduces DSO and eliminates additional outbound communication from your A/R team chasing accounts for payment.
Learn more about Cforia’s Customer Self-Service Portal and better understand how it has driven success for other companies like yours.
If your current A/R processes involve manual tasks or you are constantly finding your data in silos that make it difficult to consolidate and prioritize, then it may be time to find a solution that better addresses your challenges. See how Cforia’s complete end-to-end order-to-cash platform uses machine learning and customer intelligence to automate your day-to-day and improve collector efficiency.