A Company-Wide Solution to Inter-Departmental Collaboration
For many companies, managing and quantifying deductions, disputes and chargebacks is a challenge. Chargebacks and disputes originate outside of the A/R Department, yet the A/R team is held accountable for resolution. Resolving these disputes often leads to spending an excessive amount of time and manual effort researching invalid deductions.
Cforia Software’s A/R Collaboration Portal allows outside departments to collaborate on these A/R related issues such as deductions and dispute resolution, credit and collections issues and charge-off approvals. With this portal, outside department interaction becomes database driven instead of tracking responses with emails and spreadsheets and prevents work items from falling between the cracks. Companies can pro-actively reconcile transactions through the use of technology to identify, assign, route and track disputes and deductions.
Seamless Credit, Collections and Deductions Collaboration: