Cforia.autonomyTM

Collections

Reduce DSO by replacing manual tasks with machine-driven automation.

Zero-Touch Collections

Cforia.autonomy’s Collection Management platform constantly reads and updates data from a range of sources including collectors, external data feeds and customers activities throughout the day thereinafter providing automatic customer touches and follow-ups, allowing your collections team to focus on high-priority accounts.
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Intelligent Worklists

Optimize collector efficiency and cash flow by automatically generating daily worklists for the A/R department. Smart workflows empower the collector with real time customer intelligence and increase the number of customer touches.
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Dispute Management

Streamline the dispute resolution process with an workflow based solution. 360 view life cycle management with built in collaboration tools for identification of root causes, assignment, routing/escalation and final resolution.
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Detailed Activity History

Centralized tracking of all activity for every customer. View call logs, payments, tasks, and correspondence in one platform. Eliminate the need to store data in Excel spreadsheets and post-it notes or across multiple systems.
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Automated Dunning

Scale your outreach without adding headcount. Reduce the number of manual touches your team wastes time with each day by setting up letter and email templates that can be automated to send to your customers through automated rules.

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Rules Based Collections

Not all customers are created equal. Dynamic rules and strategies are 100% configurable, driven by Cforia’s powerful machine driven automation. Pre-defined business will ensure that the right customers are touched at the right time.
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Promise-to-Pay Tracking

Automatically close promise to pay commitments as soon as cash is received in your ERP system with Cforia’s real-time integrated workbench. Collectors will manage P2P’s by the exception vs. the rule and remain in one system at all times.
Consolidating all of our collection and follow-up activities into Cforia’s workbench not only improved our visibility, but it allowed us to create a more efficient workflow. In working with multiple sales territories the Deductions Workflow was key in collaborating between salesperson and the A/R Department which ultimately resulted in an 80% reduction in overall open deductions.

Mark Tomasi, Credit Manager  | Sennheiser

Work smarter with Machine Learning

Automate your work day.

The current state of many A/R Departments is one full of manual tasks that involve working off of data in multiple systems and Excel spreadsheets. Cforia.autonomy’s Collections Management product utilizes a machine-learning based process that reduces the number of customer touches by automating outbound communication and prioritizing accounts based off data being gathered using artificial intelligence across the entire end-to-end platform.

Product Overview

Asset 1 C U ST OME R INTELL IGENC EM A CHI NE LEARNING INVOICING& eBILLINGCREDITAPPLICATION& SCORINGORDERMANAGEMENTANALYTICS& REPORTINGCASHAPPLICATIONCOLLECTIONSDEDUCTIONS& DISPUTESCUSTOMERSELF-SERVICE
Get paid faster by setting up customizable rules that send automated dunning letters to your customers and allow them to quickly and easily make payments online. Learn more...
Cforia’s Machine Learning algorithms and Artificial Intelligence capabilities the automation of matching critical remittance, bank data, and open invoices from multiple sources, improving visibility. Learn more...
Improve collector efficiency and reduce customer touches by automating daily collections tasks such as reminders, task lists, and customer communication so that your team can focus on key accounts. Learn more...
Quickly resolve or escalate deductions with the ability to automatically code deductions and disputes and view all of your data in one platform, providing visibility necessary to easily collaborate with customers and team members. Proactive deductions management. Learn more...
Reduce the number of customer touches and improve customer service by giving your customers the ability to view, reprint, dispute, and pay their invoices online through our secure online customer self-service portal. Learn more...
With real-time data synced between your ERP and Cforia’s platform you can easily and quickly run reports on the data that matters most to your business. Learn more...
Reduce nuisance holds and the manual processes involved in reviewing and releasing held orders with consolidated credit and collections data in one platform driven by machine learning to minimize order holds and improve customer service. Learn more...
Eliminate manual processes and streamline credit management workflows with one consolidated platform that handles multiple, global credit applications and unique credit scoring models, arming credit managers with the data to make more accurate decisions . Learn more...

Resources

Learn more about Cforia’s Collections Management tools and better understand how it has driven success for other companies like yours.

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Datasheet

View the Collections Management data sheet for a complete product overview.

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Whitepapers

Learn how Collections Management functions within the Cforia Order-to-Cash platform.

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Webinars

View the webinar library for best practices in Collections Management.

Real Intelligence.
Proven Results.

If your current A/R processes involve manual tasks or you are constantly finding your data in silos that make it difficult to consolidate and prioritize, then it may be time to find a solution that better addresses your challenges. See how Cforia’s complete end-to-end order-to-cash platform uses machine learning and customer intelligence to automate your day-to-day and improve collector efficiency.