BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 16.0 MIMEDIR//EN VERSION:2.0 METHOD:REQUEST X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VTIMEZONE TZID:Pacific Standard Time BEGIN:STANDARD DTSTART:16011104T020000 RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=11 TZOFFSETFROM:-0700 TZOFFSETTO:-0800 END:STANDARD BEGIN:DAYLIGHT DTSTART:16010311T020000 RRULE:FREQ=YEARLY;BYDAY=2SU;BYMONTH=3 TZOFFSETFROM:-0800 TZOFFSETTO:-0700 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT ATTENDEE;CN="Chris Caparon";RSVP=TRUE:mailto:ccaparon@cforia.com ATTENDEE;CN="Jen Cho";RSVP=TRUE:mailto:jcho@cforia.com ATTENDEE;CN="Mollie McIntyre";RSVP=TRUE:mailto:mmcintyre@cforia.com ATTENDEE;CN="Kevin Fox";RSVP=TRUE:mailto:kfox@cforia.com ATTENDEE;CN="Kelly Brockway";RSVP=TRUE:mailto:kelly@cforia.com ATTENDEE;CN="Michael Armacost";RSVP=TRUE:mailto:marmacost@cforia.com CLASS:PUBLIC CREATED:20190501T164231Z DESCRIPTION:Agenda subject to slight changes:\n\nTuesday\, October 15th\n\n Main Session – Starview Room\n\n7:30 – 9:00\n\nRegistration and Contin ental Breakfast\n\n9:00 – 9:15\n\nWelcome to the 15h Annual Cforia Unive rsity – Chris Caparon\, Dima Campbell & Jill George\n\n9:15 – 10:15\n\ nKeynote Address: Credit & Collections Top Performance – Brian DeGraw \n\n10:15 – 10:45\n\n- Break -\n\n10:45 – 12:00\n\nBest Practices in C ustomer Onboarding and Credit Scoring\n\n12:00 – 1:00\n\n- Lunch -\n\n1: 00 – 2:30\n\nCforia Credit Management \n\n2:30 – 2:45 \n\nCustomer Su ccess Story – Credit Management \n\n2:45 – 3:30\n\nIntroducing Cforia. autonomy™ Version 2.0 \n\n3:30 – 3:45\n\n- Break -\n\n3:45 – 4:15\n\ nCforia.autonomy™ 2.0 continued \n\n4:15 – 5:15\n\nOpen Q&A\n\n \n\n \ n\n6:30 – 8:00\n\nCforia Cocktail Reception – Starview Room at the She raton Universal Hotel\n\n \n\n \n\nWednesday\, October 16th\n\nMain Sessio n – Starview Room\n\n7:30 – 9:00\n\nContinental Breakfast\n\n9:00 – 9:15\n\nDay 2 Overview \n\n9:15 – 10:30\n\nIntroducing Cforia Cash Appli cation \n\n10:30 – 10:45\n\n- Break -\n\n10:45 – 11:15\n\nCforia Cash Application w/Disputes and Workflow \n\n11:15 – 12:15\n\nCforia Customer EIPP Portal 2.0 – Kevin Fox\n\n12:15 – 1:15\n\n- Lunch -\n\n1:15 – 2:15\n\nArtificial Intelligence and Robotic Process Automation – The Roa d Ahead \n\n2:15 – 2:40\n\nCustomer Success Story\n\n2:40 – 3:00\n\nCu stomer Success Story\n\n3:00 – 3:30\n\n- Break -\n\n3:30 – 4:45\n\nCus tomer Round Table\n\n \n\n \n\nThursday\, October 17th\n\nOptional Hands-o n Training Sessions – Terrace A\, B\, C\n\n7:00AM – 8:00AM\n\nContinen tal Breakfast\n\n8:00AM – 12:30PM\n\nHands on Training – Cforia.autono my™ 2.0 [RSVP and $75.00 Class Fee]\n\nSelect one class each from Sessio n A & B\n\nSession A:\n\n8:00AM – 10:00AM\n\nUser Education Session: Cu stomer Self-Service EIPP Portal Training\n\nSession A\n\nUser Education Se ssion: AutoRek Cash Application Training\n\nSession B:\n\n10:30AM – 12: 30PM\n\nUser Education Session: New Credit Module Training \n\nSession B\ n\nUser Education Session: New Automation Engine Training\n\n \n\n DTEND;TZID="Pacific Standard Time":20191015T180000 DTSTAMP:20190501T163748Z DTSTART;TZID="Pacific Standard Time":20191015T080000 LAST-MODIFIED:20190501T164231Z LOCATION:Sheraton Universal Studios 333 Universal Hollywood Dr\, Universal City\, CA 91608 ORGANIZER;CN="Bradley Palmer":mailto:BPalmer@cforia.com PRIORITY:5 RRULE:FREQ=DAILY;COUNT=3 SEQUENCE:0 SUMMARY;LANGUAGE=en-us:Cforia University 2019 TRANSP:OPAQUE UID:040000008200E00074C5B7101A82E00800000000304426010100D501000000000000000 010000000C6D082E683F747499054230CD5044D65 X-ALT-DESC;FMTTYPE=text/html:

Agenda subjec t to slight changes:

< tr>

Tuesday\, October 15th

Main Ses sion –\; Starview Room

7:30 –\; 9:00

< p class=MsoNormal>Registration and Continental Breakfast

9:00 –\; 9:15

Welcome to the 15h Annual Cforia University –\; Chris Caparon\, Dima Campbell &\; Jil l George

9:15 –\; 10:15

Keynote Address: \; Credit &\; Colle ctions Top Performance –\; \; Brian DeGraw

10:15 –\; 10:45

- Break -< /p>

10:45 –\; 12:00

Best Practices in Customer Onboarding and Credit Scoring

12:00 –\; 1:00

- Lunc h -

1:00 \; –\; 2:30

Cforia Credit Management

2:30 –\; 2 :45

Customer Success Story –\; Credit Management

2:45 –\; 3:30< /b>

Introducing Cforia.autonomy™\; Version 2.0

3:30 –\; 3:45

- Break -

3:45 –\; 4:15

Cforia.autonomy™\; 2.0 continued

4:15 –\; 5:15< /p>

Open Q&a mp\;A

 \;

 \;

6:30 –\; 8:00

Cforia Cocktail Reception – \; Starview Room at the Sheraton Universal Hotel

 \;

 \;

Wednesday\, Octob er 16th

< /td>

Main Session –\; Starv iew Room

< td width=516 valign=top style='width:387.0pt\;border-top:none\;border-left :none\;border-bottom:solid #8EAADB 1.0pt\;border-right:solid #8EAADB 1.0pt \;padding:0in 5.4pt 0in 5.4pt'>

Introducing Cfori a Cash Application

< /tr>

7:30 –\; 9: 00

Continental Breakfast< /span>

9:00 –\; 9:15

Day 2 Overview

9:15 –\; 10:30

10:3 0 –\; 10:45

- Break -

10:45 –\; 11:15

Cforia Cash Application w/Di sputes and Workflow

11:15 –\; 12:15< /o:p>

Cforia Customer EIPP Portal 2.0 –\; Kevin Fox

12:15 –\; 1:15

< span style='font-size:9.0pt\;font-family:"Calibri"\,sans-serif\;color:wind owtext'>- Lunch -

1:15 –\; 2:15

Artificial Intelligence and Robotic Process Automation –\; The Road Ahead

2:15 –\; 2:40

Customer Success Story

2:40 –\; 3:00

Customer Success Story

3:00 –\; 3:30

- Break -

3:30 –\; 4:45

Customer Round Table

< o:p> \;

 \;

Thursday\, Oc tober 17th

Optional Hands-on Traini ng Sessions –\; Terrace A\, B\, C

7:00AM –\; 8:00AM

Continental Breakfast

8:00AM &# 8211\; 12:30PM

Hands on Training –\; Cforia.autonomy™\; 2.0 [RSVP and $75.00 Clas s Fee]

Select one class each from Session A &\; B

Session A:

8:00AM –\; 10:00AM

User Education Session: \; Customer Self-Service EI PP Portal Training

Session A

User Education Session: \ ; AutoRek Cash Application Training

Se ssion B:

10:30AM –\; 12:30PM

User Education Session: \; New C redit Module Training

Session B

User Education Session: \; New Automation En gine Training

& nbsp\;

X-MICROSOFT-CDO-BUSYSTATUS:BUSY X-MICROSOFT-CDO-IMPORTANCE:1 X-MICROSOFT-DISALLOW-COUNTER:FALSE X-MS-OLK-APPTSEQTIME:20190501T163748Z X-MS-OLK-AUTOFILLLOCATION:FALSE X-MS-OLK-CONFTYPE:0 BEGIN:VALARM TRIGGER:-PT15M ACTION:DISPLAY DESCRIPTION:Reminder END:VALARM END:VEVENT END:VCALENDAR